To our valued Security Alarm customers who utilize AlarmNet & Total Connect services – we wanted to make you aware that on Sunday, September 21st from 12:00am – 8:00am (EST) AlarmNet & Honeywell Total Connect 2.0 will be performing scheduled maintenance. Security Alarm services and monitoring will not be affected by this scheduled maintenance.
Details are as follows:
For September 21, 2014: SCHEDULED ALARMNET and HONEYWELL TOTAL CONNECT™ 2.0 MAINTENANCE WINDOW
Please be advised that on Sunday, 09/21/2014 from 12:00 am EST to 8:00 am EST, AlarmNet will be conducting maintenance.
AlarmNet will be upgrading its services to support upcoming features. During this maintenance the following web and mobile applications will be unavailable:
- AlarmNet Direct
- AlarmNet Direct API Services
- Total Connect 2.0 web and mobile applications
- Total Connect 2.0 and Email Notification Delivery
ALARM DELIVERY WILL NOT BE AFFECTED BY THIS MAINTENANCE.
We appreciate your patience while we conduct this maintenance activity and we apologize for any inconvenience this may cause.
If you have any questions or require additional information, please contact AlarmNet Technical Support at 1 (800) 222-6525, option 1. A representative will be available to assist you anytime.
AFFECTED SERVICES: AlarmNet Direct, Total Connect 2.0, API web sites, Email notification delivery and mobile connectivity
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